Nate Grochmal Founder and CEO Allied USA offers medical supplies and document shredding services; all while putting customer service first. Its biohazard waste collection and disposal processes are meticulously designed to always ensure customer safety, providing health systems with a sense of complete reliability. They are compliant with every state and federal standard. The company’s online store showcases a wide collection of sanitary supplies, medical and laboratory equipment, and emergency care provisions for hospitals. Mailback services, in particular, are appreciated by clients. Upon contact, Allied delivers disposal containers of specific sizes, allowing healthcare providers to pay only for what they need, replacing expensive pick-up services. Hospitals can use prepaid shipping labels to return the containers for disposal based on their requirements and schedules.
“When customers have unique challenges, they deserve an added level of service. By tailoring each service, the customer experience steps in,” says Nate Grochmal, CEO of Allied USA.
Allied USA also helps healthcare establishments fulfill compliance requirements through an easily accessible online library portal. The library contains preformatted templates of OSHA-required Safety Data Sheets (SDS), employee credential management files, and contracts for evaluation, approval, and execution, to facilitate seamless compliance management. Offering opportunities for staff training and following a personalized curriculum, the online portal also has a full course library on HIPAA, CMS, and infection control standards and practices.
Since its inception in 2020, Allied USA has quickly become well-established in the national healthcare industry with a relentless drive to innovate, emphasizing employee welfare. The customer experience company focuses on delivering the ideal, clean workspace that inspires employees to consistently perform their very best. A client health system’s personnel is professionally trained and equipped with the skills to accurately segregate medical waste into pharmaceutical, trace chemotherapy, and pathological categories. Whether it is through the delivery of container systems, mailback services, or speedy responses to inquiries via communication channels, Allied USA is devoted to supporting its customers, every step of the way. The company studies the requirements of healthcare establishments to determine their waste disposal frequency and custom-designs the solutions, understanding that there is no universal approach to solving industry challenges.
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When customers have unique challenges, they deserve an added level of service. By tailoring each service, the customer experience steps in
Proving its expertise in customizing products and services to guarantee the optimal customer experience, Allied USA assisted a healthcare establishment with 60 branches in revamping its waste management processes. The client used 12 different contractors to service each location; and this often led to operational confusion, multiple billings, and a disorganized schedule for waste disposal. With Allied USA’s consolidated services—recognized nationwide—the client was successful in improving their waste management processes affordably.
Allied USA is recognized nationwide, setting itself apart with its customer-centric approach to business, striving to streamline medical waste management processes across every state. Its customized disposal solutions are set to transform how the industry perceives waste management.
